Development Support Manager

• Title:
  
  Development Support Manager
• Contract Type: FTC, Full Time, 37.5 hours
• Salary: £44,279 per annum to £49,230 per annum (London weighted salary) or £39,898 per annum to £44,269 per annum (Regional salary), dependent on experience
• Grade: 8
• Reporting Office:
  London, Stratford or Manchester, Trafford
• Persona:
  Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
• Closing Date: 27th of October
• Interview Dates: TBC. Please note that in person interviews will be held for at least one of the interview stages for this role.

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
• Westfield Health Cash Plan
• non-contributory life assurance
• up to 21 hours volunteering paid days
• lifestyle benefits
• Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.

L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.

• Want to be the person our New Homes teams rely on to understand how we're really performing?
• As Development Support Manager, you'll lead the performance reporting and analysis function for our New Homes teams, making sure our reporting is accurate, robust and genuinely useful to the people who depend on it.
• Our New Homes teams need clear, trusted performance insight to deliver well, so we need a skilled reporting and analysis specialist who can turn data into practical recommendations and keep improving how we work.
• You'll report to the Head of Performance and Policy, working closely with Growth, Delivery, Sales, Marketing and the wider Performance Team.

• Provide a high quality performance reporting and analysis function to our New Homes teams, keeping reporting accurate and robust
• Manage the sharing of reporting on the division's performance, working with operational managers and staff to improve data insight
• Work with the Head of Performance & Policy and the Director of Customer and Quality to design and implement improved reporting and practice changes
• Track and learn from best practice within and beyond the sector, evaluating its relevance to the Development and Sales division and making recommendations
• Contribute to the control of budgets within the function and to meeting the divisional business plan
• Keep health and safety, regulatory and governance compliance in place for your area, along with the records, systems and risk controls that support it
• Collaborate with directorate colleagues and across the business, including Growth, Delivery, Sales, Marketing and the wider Performance Team, on changes and improvements to key practice and performance reporting
• Your work will give our New Homes teams reliable insight to act on, supporting the divisional business plan and helping us keep improving performance

• Good analytical skills, with the ability to interpret, quantify and summarise information from multiple sources and distinguish key facts, concerns and issues relevant to L&Q and its operations
• Experience using PowerBI, Excel or similar data visualisation tools
• Experience reviewing practice and procedures in housing, construction or a similarly challenging business…