Digital Communications Officer Job Central London area,City of Westminster England UK,Creative Arts/Media

Location: City of Westminster

Are you a digital communications expert with a passion for making a real impact? We are looking for a dynamic individual to drive our digital presence and engage our diverse audiences.

Responsibilities

Lead on keeping our digital platforms up to date - both in terms of functionality and content
Drive digital strategy:
Recommand and implement new functions and updates across our websites and social media platforms, ensuring alignment with our broader goals and objectives
Innovate and optimise:
Design a forward-looking innovation and development roadmap for our digital channels, ensuring we leverage the latest technology
Create compelling content:
Develop and curate content that resonates with our target audiences, inspiring and engaging them while maintaining best practice guidelines
Lead and advise:
Collaborate with colleagues across the Trust to provide training and support in managing online content.
To manage and update content for the Trust's website and social media channels in line with the organisations overarching communications strategy
To lead on the management of the Trust's intranet and digital screens
To produce regular reporting on the performance of the Trust's digital communications
To provide advice and guidance to colleagues across the Trust and external partners on best practice for digital communications
To ensure the constant development and innovation of the Trust's digital channels
To ensure the Trust's website and intranet are kept up-to-date with new improvements, restructuration when needed, and timely and engaging content.
To ensure the Trust's owned social media channels are kept up-to-date with timely and engaging content
Drive growth of the Trust's digital audience by ensuring engaging and shareable content.
To assist colleagues across the Trust with website and social media projects, giving expert guidance in terms of content, section or site development.
Manage the Trust's digital screens programme, with content and logistics support to both the Communications Team and IT department.
To create campaigns that will grow the Trust's social media following and community engagement.
To increase visits to the Trust's website through our social media channels.

Communications and Relations

To produce accurate, effective and highly engaging content for the Trust's digital platforms and presences
To us specialist expertise to advise colleagues digital communication best practice
To establish and maintain effective co-operative working relationships with all intranet editors, supporting them with a planning and support offer on a monthly basis.
To plan and organise digital communication activities and events, requiring the formulation and adjustment of plans and strategies.
To manage contracts with external suppliers ensuring value for money and working within the framework of the organisation.

Policy and Service Development

To develop digital and social media plans to ensure the constant development and innovation of the Trust's platforms and presences
To plan, manage and coordinate often complex programmes and projects across digital communication activities, order to ensure that resources available are allocated appropriately with all deadlines met.

Information Resources

To produce regular reports on the performance of the Trust's digital communications outputs and channels, analysing complex statistical data and presenting it in an accessible way.
To manage key corporate documents on the website and intranet through version control measures, ensuring these are accurate and up to date.

Diversity & Inclusion

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights.

We aim to put this commitment into practice by:

Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting…


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