Reservations Assistant

What’s in it for you?

• Clear career development
  , with strong potential to progress into events in the future
• Hybrid working after probation: 3 days in the office, 2 days from home
• Join a fun, dynamic team within a rapidly expanding, well-loved brand

I’m currently supporting a fantastic premium cocktail bar group in Central London who are looking for a Reservations Assistant to join their growing head office team. This is a brilliant opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about guest experience and operations. You’ll be the first point of contact for guest enquiries across a portfolio of busy, high-volume venues.

We’re looking for someone who can confidently manage reservations for several sites, maintain excellent communication, and deliver a seamless booking experience.

• Managing high volumes of inbound reservations and guest enquiries
• Supporting multiple venues and working closely with on-site management teams
• Handling phone calls, emails, booking system updates and group enquiries
• Ensuring guests receive quick, friendly, accurate information
• Maintaining organised admin and reporting as needed

• Hospitality reservations experience is essential
  , ideally from bars, clubs, restaurants, or hotels
• Experience with multiple venues or large high-volume sites
• Comfortable dealing with high call traffic
• Design My Night  experience is a bonus

If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call