Head of Customer Success
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-04-17
Listing for:
Xero
Full Time
position Listed on 2026-04-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
Location: City Of London
A leading software firm is seeking a Customer Success Leader to guide a committed team in ensuring customers gain comprehensive value from their platform. This position involves strategic customer ownership, nurturing partnerships, and driving product adoption for enhanced retention. Ideal candidates will have over 5 years in customer success roles, leadership experience, and knowledge of the SaaS customer lifecycle. A collaborative mindset and commercial awareness are essential.
Join to help reshape how shift work is experienced globally.
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