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Diplomatic Helpdesk & Switchboard Operator; Temporary

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: U.S. Embassy, London
Seasonal/Temporary position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Diplomatic Helpdesk & Switchboard Operator (Temporary)
Location: City of Westminster

The U.S. Embassy in London is seeking a Temporary Telephone Operator to support their Diplomatic Technology team. Your role is crucial as you will be the first point of contact for callers and will manage domestic and international calls. You will assist American citizens in distress and help with IT service requests.

Successful candidates should have over 2 years of experience in a similar role, possess a calm demeanor under pressure, and be fluent in English. The role comes with an attractive benefits package including 22 days of annual leave plus public holidays.

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