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Head of Customer Success & Strategic

Job in City Of London, Central London, Greater London, England, UK
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success & Strategic Growth
Location: City Of London

JPMorgan Chase & Co. is looking for a Product Director - Customer Success in London. This role focuses on developing and executing customer success strategies to enhance product adoption and customer retention. The successful candidate will lead a team and create a comprehensive approach to improve customer satisfaction metrics.

Applicants should have strong experience in technology and customer success roles, alongside demonstrated leadership qualities and proficiency in cloud technologies. The position is based in the vibrant City of London, offering a great opportunity to impact customer relationships.

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