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Customer Experience Lead: VOC, Analytics & Cross‑Team
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-06-20
Listing for:
XPENG
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
XPENG is seeking a Customer Experience Manager in London to lead the Voice of the Customer program, ensuring exceptional client interactions.
The candidate should have a strong background in VOC management and cross-functional coordination, ideally in the automotive or tech sectors. This role includes measuring customer satisfaction and innovating processes for continual improvement.
Join XPENG to influence the future of mobility as we advance our commitment to customer-centric solutions.
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