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Hybrid Onboarding Lead SME & Mid‑Market Launches
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-06-20
Listing for:
Octopus Energy
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Westminster
Octopus Energy is seeking an Onboarding Executive for its Customer Success team in London. This role focuses on the onboarding process for SME and Mid-Market accounts, ensuring a smooth transition from contract signing to launch.
The ideal candidate will have over 2 years of B2B customer-facing experience, excelling at managing tasks, utilizing data to enhance processes, and fostering collaboration within teams. A start-up mindset and strong communication skills are essential.
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