Empathetic Financial Care Specialist
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-06-21
Listing for:
Onmo
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Onmo is seeking a Vulnerable Customer Specialist to provide dedicated support to vulnerable customers within its Specialist Care team. This role focuses on conducting needs-based conversations and ensuring compliance with Consumer Duty obligations.
The ideal candidate should demonstrate empathetic customer handling, with experience in financial services and the regulatory environment. A commitment to achieving good outcomes for customers is key, along with familiarity with Microsoft 365.
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