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Guest Relations Lead — VIP Guest Experience

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: The Landmark
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42500 GBP Yearly GBP 42500.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

The Landmark in Westminster is seeking a passionate Guest Relations Manager to elevate guest experiences. The role requires excellent customer service and effective communication skills, focusing on delivering five-star service.

As part of a dynamic team, you will monitor guest preferences, efficiently handle communications, and ensure the highest service standards. Enjoy benefits such as annual earnings up to £42,500, pension contributions, discounts, and more!

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