Toys Supervisor

About the Role

Provide world‑class personal customer service, demonstrate exceptional product knowledge, and build quality customer relationships to achieve business goals while representing Harrods values.

As a supervisor, assist in shaping brand identity and driving our message to the world.

• Provide world‑class personal customer service and exceptional product knowledge.
• Build client relationships and create moments of delight.
• Maintain visual standards and shop floor organization.
• Deliver on brand targets, expectations, and drive sales.

• Strong experience in building client relationships.
• Self‑motivated to learn and develop product and industry knowledge.
• High visual eye for standards.
• Organizational skills to manage front and back of house.
• Passion for people and providing world class customer service.

• Competitive pay and benefits package.
• Great in‑store discounts and extra 10% staff‑only days.
• Culture of recognition celebrating individual achievement.
• Opportunities for career acceleration through training and development.

Time Type:
Permanent
Department:
Toys (Sandra Penfold)

We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. Harrods is proud of a culture where people from all walks of life can grow and thrive.