Customer Complaints Resolution Specialist
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-08-01
Listing for:
Pimlico Plumbers Limited
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Pimlico Plumbers Limited is seeking a professional to act as the primary contact for customer complaints, safeguarding the company’s reputation and ensuring a positive customer experience. You will log, investigate, and resolve issues while communicating clearly with customers and internal teams.
The role emphasizes ownership, timely closure, and a focus on customer satisfaction, with an emphasis on using escalation procedures when needed and promoting positive reviews.
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