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Customer Complaints & Experience Lead (Hybrid

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Abri View All Jobs
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 27000 - 38000 GBP Yearly GBP 27000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: Customer Complaints & Experience Lead (Hybrid)
Location: City of Westminster

Abri is looking for a Complaint Officer to deliver an exceptional customer experience by guiding cases through the complaint process, acknowledging and investigating their concerns, and reaching a fair outcome. You will be an ambassador for Abri, championing a customer-first approach and keeping customers informed at every step.

Based in London with a requirement to be in the office at least three days a week, you can work the remaining days from home or another location.

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