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Senior B2B Customer Success Lead — Data-Driven & Mentoring
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-08-20
Listing for:
Octopus Energy
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Octopus Energy sees a Senior Customer Success Executive to join the Scheme Delivery team in London. You will own day-to-day non-commercial scheme activities, while leading strategic projects and mentoring peers to improve the customer experience within the Salary Sacrifice Scheme for employers.
You will collaborate with cross-functional teams, analyse feedback, and drive initiatives that reduce inbound contact and enhance service quality.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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