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Healthcare SaaS Support Specialist — Live Chat

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: splose
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 32000 - 36000 GBP Yearly GBP 32000.00 36000.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

splose is seeking a Customer Support Specialist in the UK to be the first point of contact for clients via online chat. You will resolve day-to-day product questions, escalate complex issues, and document steps to drive fast resolutions.

Join a fast-growing team focused on maintaining high CSAT, resolving tickets efficiently, and collaborating with Customer Success to pro-actively support clients in a healthcare SaaS environment.

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