Senior Customer Success Manager at Agentic AI PropTech SaaS
Job in
City of London, Central London, Greater London, England, UK
Listed on 2026-09-11
Listing for:
Grey Matter Recruitment
Full Time
position Listed on 2026-09-11
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms.
The Company
- AI startup transforming the £33bn property industry
- Building AI agents that automate 80-90% of operational workloads
- Early-stage business with equity, huge growth and unicorn ambitions
The Role
- Own onboarding, adoption, retention and expansion for enterprise customers
- Help build AI-powered CS automations, workflows and scalable processes
- Partner with Product & Engineering to shape the future of the platform
The Need
- Customer Success or Account Management experience within B2B Saas
- Comfortable with APIs, integrations, data and technical troubleshooting
- Commercial relationship builder
- Passion for AI, automation and building modern Customer Success functions
Position Requirements
10+ Years
work experience
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