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Council Tax & Benefits Specialist — Customer Service

Job in City Of London, Central London, Greater London, England, UK
Listing for: Ealing Council
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Ealing Council is seeking a motivated, customer-focused individual to join its Customer and Transactional Services team as a Council Tax and Housing Benefits Customer Service Officer within the Contact Centre. You will provide accurate advice, respond to enquiries, maintain records and help ensure services are delivered efficiently, professionally and in line with relevant policies and legislation.

This is a full-time, two-year fixed-term role, 35 hours per week, based at Perceval House or other

We would love to welcome a new Council Tax & Benefits Specialist — Customer Service to our team in City Of London, England, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City Of London, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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