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Strategic Customer Success Lead – Energy Trading

Job in City Of London, Central London, Greater London, England, UK
Listing for: Wood Mackenzie
Full Time position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 110000 GBP Yearly GBP 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Wood Mackenzie in London invites a Customer Success Manager to drive value for energy traders and analysts through real-time data and tools. You will lead QBRs, craft success plans, and build playbooks tailored to fast-moving markets, coordinating across product, analytics and support teams.

You will monitor usage, reduce churn risk, identify expansion opportunities, and translate client challenges into product improvements. A deep understanding of oil, gas and power markets is essential.

We are seeking a motivated Strategic Customer Success Lead – Real-Time Energy Trading to join Wood Mackenzie in City Of London, England, United Kingdom.

Are you ready to take on the Strategic Customer Success Lead – Real-Time Energy Trading role at Wood Mackenzie?

We would love to welcome a new Strategic Customer Success Lead – Real-Time Energy Trading to our team in City Of London, England, United Kingdom.

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