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Airport Team Lead – Customer Service​/off

Job in City Of London, Central London, Greater London, England, UK
Listing for: APCOA PARKING Group
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services, Customer Success Management
  • Management
    Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

APCOA Parking Group at Heathrow Airport is seeking a Team Leader to supervise a team of Customer Service Agents, ensuring safe operation of all parking facilities and adherence to company systems.

You will support the Service Delivery Manager, manage rosters across 4 on/4 off shifts (days and nights), drive performance, handle customer issues, and maintain accurate records and reports.

This full-time role offers an hourly rate of £16.30 and a dynamic environment at Heathrow.

We invite applications for the Airport Team Lead – Customer Service (4 on/4 off) position located in City Of London, England, United Kingdom.

For the Airport Team Lead – Customer Service (4 on/4 off) position at APCOA PARKING Group, we are reviewing applications now.

Step into the Airport Team Lead – Customer Service (4 on/4 off) role at APCOA PARKING Group in City Of London, England, United Kingdom and grow with us.

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