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Customer Service Team Lead - Logistics & Distribution

Job in City Of London, Central London, Greater London, England, UK
Listing for: Freight Personnel
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Bilingual
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 45000 GBP Yearly GBP 40000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Freight Personnel is seeking a Customer Service Supervisor for a Global Distribution company based in the Ealing area of Greater London. You will lead a team of six, ensuring timely, accurate support and a high-quality customer experience across channels, while driving performance and continuous improvement.

Responsibilities include workload planning, coaching, and acting as escalation point, with a focus on process adherence and cross‑functional collaboration to protect customer relationships.

The Customer Service Team Lead
- Logistics & Distribution role at Freight Personnel is now open for applications in City Of London, England, United Kingdom.

We have an opening for a Customer Service Team Lead
- Logistics & Distribution in City Of London, England, United Kingdom within Management & Operations, Sales.

This role, Customer Service Team Lead
- Logistics & Distribution at Freight Personnel, could be your next opportunity.

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