UX Designer- Mid Level- JPM Personal Investing

Responsibilities

Lead end-to-end, multiplatform design projects from brief through launch, partnering with UX leadership for guidance. Translate problem statements into actionable design outcomes using marketing insights and client research. Apply and evolve our design system by defining patterns, tokens, and components to ensure consistency and scalability. Plan and run user research and usability studies; build interactive prototypes to iterate and validate design solutions.

Facilitate critiques and playback sessions, explaining trade‑offs across usability, regulatory policy, engineering constraints, and scope. Champion accessibility by meeting WCAG standards and annotating workflows to support assistive technologies. Collaborate with researchers, designers, technologists, and business partners to craft client‑focused products and services. Align design decisions to product goals by demonstrating a clear understanding of business drivers and success metrics. Deliver high‑quality artefacts—user journeys, UX flows, prototypes, and detailed UI designs—and support peers to achieve the same level.

Partner with cross‑functional stakeholders to uncover opportunities that improve experiences and create client value. Promote and implement best‑practice methods and tools to drive design efficiency and effectiveness. Advocate for the client and help foster a shared, client‑centric mindset across the organisation.

Strong portfolio demonstrating UX processes, such as process flows, sitemaps, wireframes, prototypes, user research, usability testing, and other deliverables. Prior experience in managing a multiplatform product and a track record of solving complex design problems ertise in Figma, with an interest in the latest updates. A collaborative and open‑minded outlook, and a high degree of comfort working in a fast‑paced environment.

Creative and analytical skills to facilitate workshops and communicate insights that inspire design opportunities. Excellent interpersonal, written, and verbal communication skills. Experience mentoring and encouraging an inclusive, empowering environment for other designers to do innovative and impactful work. Experience designing accessible and inclusive interfaces. Finance/regulated industry exposure; analytics/experimentation experience; motion/micro‑interaction skills. Understanding of applying WCAG
2.2 criteria in design, specifically testing comps, wireframes, and prototypes for accessibility standards.