Software Trainer​/IT Trainer

Position: Software Trainer / IT Trainer
Location: Camden

Software Trainer

London

£35,000

18-month fixed term contract

We have an exciting opportunity for a training / IT professional to join our team and design, develop and deliver high-quality software training.

With experience in a similar role, you will be accustomed to identifying skills gaps and training needs through a comprehensive Software Training Needs Analysis (TNA) and create engaging, up-to-date training programmes, materials and documentation for individuals to ensure that they are all able to access the software used. As a Trainer, you will feel at ease providing training sessions using various methods, including in-person sessions, one-to-one coaching and virtual webinars.

You’ll be expected to review and evaluate training and relevant feedback to ensure that the training meets the necessary requirements and report on findings to highlight areas of strength and improvement. In this varied role, there will be several topics to cover including:

* Core desktop applications (Microsoft Office 365 suite: Word, Excel, PowerPoint, Outlook, Teams, SharePoint)

* New software and in-house enterprise systems

* UK GDPR and Data Protection, online safety and security best practices

We’re looking for an individual with experience designing and delivering software training to end-users, demonstrating an understanding and experience of the full training cycle, from TNA and design through to delivery and evaluation. You’ll be confident training both small and large groups, across different functions and seniority levels using a variety of training materials including user manuals, video tutorials, and e-learning content.

Educated to degree level or equivalent experience in an IT, Education or Learning & Developing role, you’ll be a confident communicator who can adapt to unexpected challenges and encourage engagement during training