Apprenticeship Assessment Manager

Overview

This Surrey centre based role will involve leading and managing a team of skills coaches/ assessors working closely with the Quality Manager to design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship standard to upload to their designated e‑portfolio system and learning plan.

• Where required, complete induction and onboarding processes including Training Plans and Apprenticeship Agreements.
• Deliver training, workshops and one‑to‑one support and coaching sessions to the skills coaches and assessors, reflecting the approved delivery plan and e‑portfolio milestones.
• Ensure that in every session all coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace.
• Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager.
• Ensure coaches deliver embedded and stand‑alone maths, English and digital skills as part of the curriculum.
• Support MIT employees, mentors and employers to understand their commitment and responsibilities to apprentices.
• Ensure that all skills coaches respond to requests for information from the allocated Learning Coach in a timely manner.
• Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times.
• Ensure that skills coaches plan and deliver learning to meet their off‑the‑job commitment.
• Support skills coaches to overcome barriers to learning and adapt delivery to meet learner's needs – signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG).
• Ensure skill coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with sector leads.
• Willingness to work in a flexible way including evenings on occasion as required at various locations if required.
• Provide access to information and work schedules to support the observation & peer observation process.
• Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead.
• Manage own diary effectively to ensure timely visits and reviews are conducted – maintain an up‑to‑date calendar to support the observation and quality assurance process.
• In conjunction with the sector leads, identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations.
• Comply with internal and external quality standards, audits and inspections.
• Promote, adhere to and comply with arrangements and working practices for Equality and Diversity, British Values, Safeguarding, Anti‑Bullying and Peer‑on‑Peer abuse.
• Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments.
• Work in collaboration with colleagues to achieve company objectives.
• In conjunction with the Quality Manager, maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered.
• Lead working groups and CPD sessions as directed.
• Maintain own and skills coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered.

• Be able to work in a collaborative and multi‑disciplinary environment and work in a professional way at all times.
• Communicate effectively, both verbally and in writing.
• Produce accurate and concise reports to highlight areas of success and improvement.
• Work collaboratively with team members and take on board constructive and developmental feedback to improve the learner experience.
• Manage staff to ensure deadlines are met.
• Apply the principles of MIT Skills' safeguarding, Prevent and equality and diversity agendas.
• Be highly organised, paying close attention to detail.
• Be emotionally resilient and able to work in a challenging environment.
• Work in an organisation that is undergoing change due to development and growth.
• Manage and set daily workflows of the…