SEN Keyworker; Case Manager

About the Role

An exciting opportunity has arisen for a full‑time Special Educational Needs (SEND) Keyworker in Pupil Services. The role involves supporting children and young people aged 0‑25 years with a SEND who are applying for or have an Education Health and Care Plan (EHCP) and supporting their families. You will be part of the 0‑25 SEND structure, advising parents, coordinating with mainstream and specialist schools, and ensuring the EHCP is properly assessed, written and reviewed in accordance with the Children and Families Act 2014 and SEND Code of Practice.

• Coordinate EHC needs assessment processes for children and young people with complex needs and their annual reviews.
• Produce and co‑design Education Health and Care (EHC) plans, ensuring statutory time frames and compliance with the SEND Code of Practice.
• Act as the single point of regular and consistent contact for children, young people and their families, providing information on education options and signposting to additional support.
• Support families through assessment and planning processes, empowering them to make informed decisions about suitable school placements.
• Coordinate multiple services, practitioners and agencies, organising and leading Team Around the Child/Family meetings.
• Take part in the Phase Transfer process for Year 6 students entering Year 7 with EHCPs.
• Develop and maintain partnerships with mainstream and specialist schools and partner agencies to deliver appropriate provision for children and young people.
• Engage with Education, Health, Social Care and Voluntary Sector agencies.
• Contribute to the Department for Education’s change programme to test and refine national SEND and AP reforms.

• Exceptional verbal and written communication skills.
• Experience working within an education or care environment (preferred).
• Proactive, resilient and committed to making a positive difference to families and young people.

• Up to 31 days leave per year, increasing to 36 days after five years of local government service.
• Flexible working arrangements, 35‑hour work week.
• Learning and development opportunities.
• Competitive pay and pay to the London Living Wage at minimum.
• Excellent local government pension scheme.
• Cycle to Work scheme and discounted gym memberships.
• Local discounts from restaurants, shops, health and beauty therapists and more.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment, and a basic DBS check, qualifications check and 3–5 years referencing is required.

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and provides support for applicants requesting reasonable adjustments during the recruitment process and throughout their career with us.

We are dedicated to creating an inclusive and equitable workforce, treating everyone with dignity and respect and fostering a culture of inclusion. We maintain a zero‑tolerance approach to unlawful discrimination, harassment, and victimisation under the 2010 Equality Act, and we use data to identify and address disparities and promote diverse representation at all levels of the organisation.

We work closely with colleague forums, trade unions and management to monitor and evaluate our practices and empower colleagues to promote equality and inclusion in the workplace. Every member of Islington Council has a role in building an inclusive environment, supporting the CARE values of collaborative, ambitious, resourceful and empowering.