Commercial Training Coordinator

EFI Training (part of the Education for Industry Group) Full-Time Permanent FRA:
Electra House – London, Moorgate EC2M 6SE
and LCBT: 3-5 Fashion Street, London, E1 6PX
About EFI Group

EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.

The Commercial Training Coordinator will primarily oversee the delivery of customised training programmes for employer partners, alongside EFI’s portfolio of industry-aligned short courses and summer schools. Acting as a key point of coordination across multiple projects, the role has a dual focus: ensuring employer partners receive exceptional support throughout the delivery of professional training programmes and providing members of the public with an outstanding learning experience on EFI’s professional short courses at Electra House.

The Commercial Training Coordinator will play a vital operational role in liaising confidently and professionally with a range of stakeholders, including internal colleagues, employer-partners, and adult learners. The postholder will require strong organisational skills to manage project documentation, maintain accurate records on the business development database, coordinate stakeholder diaries, and ensure timely, professional correspondence.

The Commercial Training Coordinator will support this work by maintaining up-to-date records of industry programme development and delivery activity, ensuring that relevant information is easily accessible as needed by wider stakeholders. The postholder is expected to maintain a general awareness of emerging trends and brands within fashion, retail, beauty and related sectors, with a focus on understanding employer demand for skills training.

This awareness will inform day-to-day tasks and enable the individual to demonstrate the EFI values.

Please note that this is not a teaching role and the postholder will not be expected to deliver training or be a subject expert in the topics we teach but will coordinate the activities of those responsible.

On occasion, the postholder may be expected to work outside of normal working hours, including weekends and bank holidays. This time will always be compensated as time-off-in-lieu and sufficient notice will always be provided.

• Qualifications: Level 2 qualifications (or equivalent) in English and Mathematics (GCSE Grade C/4 or above), alongside a Level 3 qualification (e.g., A-levels, BTEC) in any subject. Evidence of continuing professional development relevant to previous roles is essential. An undergraduate qualification in a related subject is desirable.
• Experience: Experience with in work-based learning, training, learning and development, or a similar environment. Experience supporting professional development programmes, managing data and databases, coordinating projects, maintaining client relationships, and managing multiple priorities and deadlines. Experience in report writing, minute-taking, and event support is desirable.
• Expertise: Knowledge of professional development programmes, including apprenticeships, CPD, and short courses. Understanding of stakeholder engagement, project coordination, data management, and client support. Familiarity with the fashion, retail, luxury, and beauty sectors is advantageous.
• Skills: Strong communication, organisation, and stakeholder management skills, with proficiency in Microsoft Office 365. Ability to coordinate projects, manage competing priorities, maintain accurate records, and adopt a proactive, solutions-focused approach.
• Values: Commitment to…