Examinations Delivery Manager

Final date to receive applications: 13 November 2026

Department: Examinations

Employment Type: Full Time

Location: London, UK

Reporting To: Rob Low

Compensation: GBP 44,727 / year

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

You will lead the operational delivery of the Part 2 FRCOphth Oral and Certificate in Laser and Refractive Surgery examinations in the UK. Working with senior examiners, colleagues and delivery partners, you will provide fair, secure and well‑organised examinations and a high standard of service for candidates. You will manage the Examinations Administrator, coordinate resources and improve the systems and processes that support examination delivery.

• Lead delivery from application and scheduling through to examination administration, results preparation and candidate feedback.
• Plan examination timetables, confirm candidate entry and coordinate venues, site visits, equipment, staffing and examiner arrangements.
• Manage travel, accommodation and catering arrangements with colleagues, suppliers and host centres, within agreed budgets and policies.
• Attend and administer examinations at UK and some overseas centres, ensuring delivery follows agreed procedures.

• Maintain the confidentiality and security of examination materials, candidate information and results, with accurate records and clear audit trails.
• Apply approved standard‑setting and quality assurance procedures to prepare results for approval. Document required verification checks, escalating discrepancies before results are released.
• Coordinate the maintenance and secure use of examination question banks, including the Part 2 Oral and CertLRS structured viva banks, and support training in question bank processes.
• Analyse examination performance and delivery feedback, prepare reports for senior examiners and relevant committees, and recommend improvements.
• Identify delivery risks, maintain contingency arrangements and elevate incidents promptly to the Director of Examinations and relevant senior examiners.

• Provide clear, timely information to candidates and examiners, explaining procedures and decisions professionally and sensitively.
• Coordinate examiner recruitment, training and records, working with senior examiners to maintain an effective examiner workforce.
• Implement agreed reasonable adjustments and support fair and accessible examination delivery in line with College policies.
• Collate and provide candidate performance feedback, and support responses to examination queries and appeals within the agreed procedures.

• Line manage the Examinations Administrator, setting priorities, reviewing performance and supporting development.
• Build effective relationships with senior examiners, sub‑committees, host centres, venue teams and external suppliers.
• Provide operational guidance to colleagues on examination policies and procedures, supporting consistent practice across the department.

• Contribute to examination budgets, monitor expenditure and manage supplier costs. Ensure invoices and expense claims are checked, coded and processed with the Finance Team.
• Review and streamline delivery processes, maintain clear procedures and contribute to policy reviews and the development of assessment methods.
• Support improvements to examination systems, maintain…