Technical Lead, Engineering, Systems Engineer

Serves as the Technical subject matter expert (SME) for AV conference room deployments within a designated region or program. Provides engineering guidance, ensures adherence to Microsoft AV standards, and supports project teams through all phases of deployment – from design development to installation and handover.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Act as the Technical SME for AV deployments, educating project teams on Microsoft standards, deviation processes, and technical risk.
• Accountable for validating AV conference room designs and bill of materials (BOM) based on site survey results, ensuring technical accuracy, compliance with standards, and readiness for procurement.
• Manage and quality‑assure design development drawings and construction documentation.
• Provide technical consultation during installation phases, including responding to RFIs and resolving escalations with vendors and engineering teams.
• Participate in retrospectives and lessons learned sessions to drive continual improvement and share technical insights across teams.
• Support the AV Project Manager on all technical elements of the deployment lifecycle.

• 5+ years of experience in AV systems engineering/design.
• Strong understanding of AV hardware, room standards, and deployment protocols.
• Experience with design development, technical drawing review, and functional specification creation.
• Proven ability to resolve technical escalations and support field teams during installation.
• At least one industry certification, such as:
  • CTS certification – foundational AV industry certification from AVIXA.
  • CTS‑D or CTS‑I – advanced AV certifications for design and implementation roles.

• Private medical insurance with access to wellness programs.
• Hybrid working model.
• Opportunities for training and development.
• Discounts on gym memberships, retail purchases, travel packages, and more.

This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.