Chief Engineer, Data Centre Engineering Operations, Data Centre Engineering Operations

Role Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. As Chief Engineer, you will ensure that all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency through planned preventative maintenance, daily corrective work, and emergency response. You will serve as the singular focal point for all facility operations and support Amazon within its owned and operated data centers.

• Manage large‑scale projects and new region support from conception to completion, collaborating with engineering, automation, procurement, and finance.
• Create and deliver on key milestones, obtain and track quotes, and document project results for future implementation at other facilities.
• Train and support the Engineering team in electrical and mechanical equipment troubleshooting and operations.
• Implement and execute site or equipment‑specific training exercises covering generators, switch gear, UPSs, PDUs, AHUs, chillers, etc.
• Oversee day‑to‑day operation and maintenance of mechanical and electrical equipment in data center sites.
• Operate independently with limited direct management.
• Assist in the design and build‑out of new facilities and perform root cause analysis of equipment failures.
• Act as an escalation point for all facilities‑related issues within the data center region.
• Work overtime hours as needed to support site stability.
• Troubleshoot and report facility and data‑center‑level events within internal Service Level Agreements (SLA).
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Ensure all safety procedures are adhered to by vendors and AWS staff.
• Respond to off‑hour emergency calls related to data centers and help investigate, mitigate, and recover from issues.

• Experience with electrical engineering principles including switch gear, UPS, transformers, and circuit breakers.
• Knowledge of critical data center equipment and engineering documentation, electrical diagrams, and standard operating procedures.
• Knowledge of building codes and regulations such as Life Safety, BOCA, NFPA, NEC, or OSHA.
• Experience in project management in data centers or comparable critical infrastructure.
• Proficient in MS Excel, Word, and Windows operating systems.
• Physical ability to lift up to 40 lbs and work in elevated locations.
• Work in an environment that operates 24/7 with after‑hours support as needed.
• Capability to handle tasks during shift, work at height from ladders, and operate in a noisy environment with ear protection.
• Eager to carry new design concepts through development and deployment.

• Work at height and use ladders.
• Perform physical tasks during the shift.
• Work in a noisy environment with ear protection.

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