Specialist Field Engineer

Specialist Field Engineer – EPoS & IT Field Services

Field‑Based Role – UK travel required

• Handling escalated technical calls and complex fault scenarios
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
• Performing site surveys for installations and upgrades
• Carrying out planned maintenance and proactive service visits
• Diagnosing faults to component level or replacing full units where required
• Supporting project work independently or within a team
• Coaching and mentoring other engineers
• Working closely with planning and project teams

• Experience as a field‑based EPoS or IT Engineer
• Knowledge of hardware, peripherals, and IP networking
• Experience in installations and break‑fix environments
• Strong troubleshooting and problem‑solving skills
• Clear communication skills
• A proactive and adaptable approach with strong organisational skills

• A varied role with ownership and autonomy
• Opportunities to develop skills across new technologies
• A step up into a more senior, solutions‑focused role
• Ongoing training and exposure to new systems
• A supportive environment where your expertise is valued

This is a field‑based role with extensive travel. Out of hours work, overnight stays, and night work may be required. A full UK driving licence is essential.