Field Application Scientist- BioProcessing Hardware & Automation

At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. As a Hardware & Automation Field Application Scientist (FAS) within Bio Production, you will be a trusted technical partner to biotechnology and biopharmaceutical customers across the UK and Nordic region. You will work primarily with process development, MSAT, operations and manufacturing teams, helping them evaluate, implement and adopt technologies that improve bioprocess performance.

You will support bioprocess workflows spanning upstream and downstream activities, with a focus on hardware, single-use technologies and automation. This includes single-use bioreactors and mixers, Dyna Spin harvest systems, fluid-management solutions and related process-control technologies. You will connect process requirements with equipment capabilities, workflow integration and manufacturing needs, and help customers develop, scale, transfer, optimize and troubleshoot their processes. We are looking for someone who enjoys understanding why a process or system behaves the way it does and turning that understanding into practical customer solutions.

You do not need experience with every platform or at every scale; strong process understanding, technical problem-solving and the ability to transfer your knowledge to new systems are more important.

• Act as a technical expert and trusted advisor for Bio Production hardware, single-use systems and automation, serving as an application-focused contact for customer process development, MSAT, operations and manufacturing teams.
• Support workflow development and technology integration across upstream and downstream processing, with particular emphasis on upstream bioprocessing equipment and single-use systems.
• Support customers with process engineering, scale-up and scale-down, technology transfer, process optimization and troubleshooting from development through manufacturing.
• Lead or contribute to pre- and post-sales technical activities, including workflow assessments, hardware evaluations, proof-of-principle studies, demonstrations, pilot runs and technology qualification in regulated environments.
• Troubleshoot process, hardware, single-use flow-path and automation issues; coordinate with Field Service, Engineering, Quality, Technical Support and other teams to support timely, compliant resolution.
• Advise customers on effective use and integration of bioreactors, mixers, Dyna Spin systems, single-use assemblies, fluid-management solutions and related technologies.
• Conduct workflow consulting and structured process walks at customer sites to understand operational needs, identify improvement opportunities and align technical recommendations with customer goals.
• Support Bioprocessing Development Center activities and other customer demonstrations, helping deliver clear, consistent technical messaging.
• Develop and follow hardware and automation adoption plans with customers; agree measurable milestones such as time to first run and, where applicable, time to first GMP lot, and review utilization after implementation.
• Deliver technical training and design or deployment workshops for scientists, engineers and operators, and support technology adoption from development through manufacturing.
• Document technical engagements in Salesforce CRM and contribute technical input to account plans and risk-mitigation plans.
• Work closely with commercial teams and cross-functional partners, including Field Service, Product Management, R&D, Quality/Regulatory and Technical Support, to understand customer needs and resolve technical challenges.
• Gather and communicate Voice of Customer feedback to inform product roadmaps and support technical content such…