Events Manager

About Our Client

Our client is one of the largest conference and events venue in Central London. They have hosted high-profile events like the Netflix Wednesday Premier, The Late Show, and the Burberry Fashion Show. Their revenue is generated by hiring their facilities to corporate, charity, and private clients, primarily for live events ranging from small meetings to concerts of up to 2,400 attendees.

They aim to build a reputation for quality, heritage, and memorable experiences.

Our client is owned by Trustees appointed by the Methodist Church. They conduct business in line with the Church's ethics and their own company values.

They are looking for an experienced Events Manager who will be primarily responsible for coordinating and delivering memorable events for their clients.

The Events Manager will be expected to plan all operational elements of a client booking and proactively maximise all upselling opportunities. This may include providing opportunities for menu tastings, additional site visits and production meetings.

You will demonstrate practical experience in events management or hospitality industry, handling high-volume and high-capacity events. You will consistently deliver exceptional levels of customer service with a focus on enhancing service delivery, supporting client satisfaction, and fostering opportunities for repeat business. In addition, you will ensure upmost attention is given to protecting the fabric of our client's Grade II
* listed building.

You will support their business with monitoring and responding to client enquiries from a variety of sources in a timely manner and collaborate with their key service partners (AV / Production, Cleaning, Catering and Security) to tailor bookings to their client's needs, prepare invoices in line with company processes and timely report client data in their venue management system.

You will be able to confidently work with the Sales team to ensure bookings transition efficiently and promote effective communication with clients and internal teams.

• Experience working in unique venues in London.
• AV and production knowledge.
• Venue management system experience and knowledge.
• A willingness to upkeep the environmental credentials the venue has secured.
• Experience working with new technologies.

• Generous pension
• Private medical insurance
• Life assurance
• Group income protection
• Staff referral bonus
• Season ticket loan
• 25 days of annual leave + bank holidays and paid birthday leave
• 2 additional paid volunteering days each year
• Employee Assistance Programme
• Enhanced family leave
• Enhanced sick leave
• 50% discount at their in-house café and discounts to food and shopping places in local area

They welcome applications from candidates with a variety of backgrounds, skills and abilities.

Given their organisation's affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.

Our client is committed to protecting your personal data in accordance with the Data Protection Act 2018 and UK GDPR. They ensure that your data is collected, used, and stored securely. They adhere to strict guidelines to prevent unauthorised access, loss, or misuse of your data.