General Assistant

General Assistant role at BM Caterers

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This role is Monday to Friday, 40h per week.

• Monitoring counters and chillers to ensure they're clean, well-stocked and presented in line with our six principles; regularly check restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
• Listen carefully and take instructions from your manager; provide prompt and efficient service at all times.
• Communicate confidently with customers, gain feedback and respond to their needs to ensure a positive customer experience.
• Follow procedures and display good food safety practice at all times.

• Experience in a customer service environment; good merchandising skills and till experience.

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses ranging from levels 2 to 7
• Discounts and cashback at a wide variety of retail and leisure outlets
• Cycle-to-work scheme
• Freedom Friday – a paid day off to volunteer at a charity of your choice
• Free lunch every workday
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave benefits
• Paid leave for fertility treatments
• Grandparent leave to support your loved ones with their new arrival

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Food and Beverage Services