Sr. Audio Visual Technician, Events

London, UK

Please note:

candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well.

If you're interested in creating inspiring moments of connection, consider joining our team.

Location:
West End, London

Start Date: ASAP (December - February)

Compensation: £40,000-£45,000/annually plus bonus!

Located in the heart of London’s iconic West End, Convene Rathbone is set to open in Spring 2027 as one of the city's most anticipated new Meetings & Events destinations. The 54,000-square-foot venue at One Rathbone Square will combine Convene's signature hospitality with industry-leading production capabilities to create a new standard for experiential events. Purpose-built for immersive experiences, the venue will support everything from high-profile conferences and brand showcases to luxury receptions and bespoke gatherings, bringing together advanced production technology with exceptional event delivery and meaningful human connection.

As a member of our opening team, you will play a key role in shaping the culture, guest experience, and long-term success of one of London's most exciting new event venues!

About the Role: Convene Hospitality Group is seeking a talented Senior AV Operations Specialist to join our growing live events business. This is a unique opportunity to help bring extraordinary experiences to life for high-profile clients through the hands-on technical setup and execution of bespoke events where precision, creativity and excellence are essential.

In this role, you will support and lead the technical setup and on-site execution of large-scale experiential, social and corporate events from load-in through strike. Working closely with production leads and cross-functional event teams, you will prepare and configure AV systems, troubleshoot in real time and ensure every technical detail runs flawlessly. You will also help delegate tasks to a team of AV technicians while mentoring and developing them to deliver memorable, world-class experiences.

If you thrive in fast-paced environments, love being hands-on with technology and are excited to be part of an opening team, this role will put you at the heart of the live event experience at Convene Hospitality Group.

What You'll Do:

The Senior AV Operations Specialist provides and supports all services used to deliver technology to our customers and associates including networking, desktop support, audio, video, HSIA, audio & video conferencing, webcasting, and basic lighting for a variety of corporate meetings and events. The AV Operations Specialist works closely with customers and the AV Management Team to deliver an excellent meeting, conference, and working experience.

The person in this role also works directly with the property and event teams to deliver excellent client experiences.

• Lead ad-hoc troubleshooting and assistance to customers of all technology competency levels.
• Troubleshoot AV equipment, including but not limited to audio, video, lighting, computer networking systems, and hardware.
• Evaluation and troubleshooting of personal computer hardware and software, peripheral devices, mobile devices, and network component problems.
• Lead pre-program coordination with property…