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Mandarin Speaking Banking Hall Customer Service Associate
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-02-18
Listing for:
People First
Full Time
position Listed on 2026-02-18
Job specializations:
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bilingual, Bank Customer Service
Job Description & How to Apply Below
Mandarin Speaking Banking Hall Customer Service Associate
What You’ll Be Doing:
- Participate in marketing activities to achieve the targets of business development
- Act as primary point of contact for the customers and maintain customer relationship
- Liaise with branches to develop cross border business
- Process account opening applications
- Handle cash and other related duties as a cashier at closed counter
- Carry out the client on-boarding process and conduct Anti-Money Laundering (AML), Know Your Customer (KYC), Know Your Business (KYB) checks such as Customer Due Diligence (CDD) on new clients according to the Bank’s policies
- Complete CDD files for new clients
- Develop comprehensive understanding of the internal compliance policy and procedure and maintain awareness of all other associated compliance policies and procedures
The Skills You’ll Need: Fluent Mandarin, customer skills, ideally a work/academic background in Banking / Finance / Economics.
Your New Salary: Depending on experience
Office based
Permanent
Start: ASAP
Working hours: 35 hours
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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