Business Support Manager

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.

Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.

The role provides comprehensive financial and administrative support across the business, with a primary focus on managing and maintaining robust financial processes through to the trial balance. Working closely with the Business Support Manager, Senior Leadership, and the Finance team, the post-holder will play a key role in ensuring accurate financial control, project oversight, and effective month-end processes, while also supporting wider office operations and internal coordination.

This is an exciting opportunity to join a highly successful, fun, and friendly team and contribute directly to the financial integrity and operational effectiveness of the business.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as a Business Support Manager with Bellrock's Energy & Smart Engineering team, you’ll do it by…

Financial Operations

• Support and manage the business unit’s finance function through to the trial balance.
• Manage financial administration, including raising and reconciling invoices and purchase orders, supporting accruals, and maintaining accurate project forecasts.
• Review and approve staff expense claims in line with company policies.
• Complete regular bank reconciliations.
• Carry out credit control activities, including issuing statements, debt collection, and liaising with operational teams to resolve queries and secure timely payments.
• Support month-end close processes and provide financial oversight of projects in collaboration with Project Managers and the Finance team.
• Maintain and update project data within CMAP (or equivalent systems), including budgets, milestones, and profitability tracking.

• Schedule and coordinate meetings, including board meetings, leadership sessions, and client reviews; prepare agendas, take minutes, and track follow-up actions
• Diary Management along with travel bookings and provide support with expense submissions and other logistical requirements.
• Develop, document, and improve internal operational processes to enhance efficiency, accuracy, and compliance.
• Maintain a working knowledge of the Business Support Manager’s responsibilities to provide effective cover when required.
• Undertake any additional duties appropriate to the role, skills, and experience to support business objectives and contractual requirements.

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Business Support Manager, you’ll need…

• Proven experience in Executive Support and Finance operations
• Experience using MS Office (Word, Excel, Outlook), SharePoint, and Teams
• High attention to detail and strong numerical skills
• Strong communication skills (written and verbal)
• Comfortable handling sensitive information and interacting with senior stakeholders
• Qualification in Finance and Business Administration
• Experience using project or finance platforms (e.g., CMAP, Access, Xero)
• Experience with Time and Expense billing
• Familiarity with project management processes and organisational dynamics
• Understanding of compliance procedures and office logistics