Relationship Manager

Role Overview

We have an exciting opportunity to join the highly successful Business & Commercial Banking team in the London & East Trading Region, supporting clients in the Manufacturing, Wholesale and Consumer sectors. The successful candidate will be responsible for delivering a great client experience, identifying opportunities to grow income, balance sheet and market share, and managing any associated risks. They will do this in a way that continually seeks to improve professional standards and through expert use of colleague tools to drive added value to the client.

• Manage a portfolio of existing clients with all of their banking needs, including lending, deposits and a wide range of other services & products.
• Originate and develop new high‑profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction, and becoming a “trusted advisor”.
• Identify and evaluate expertise‑led solutions against a range of criteria to find the ones that best meet business needs.
• Analyse the opportunity in the local market and proactively prospect new, high‑value SME clients whose needs we can support with a range of products and solutions.
• Be present and active to ensure Lloyds’ brand and message is clearly understood and professionals and prospective businesses approach us for support.
• Establish relationships with group partner companies and, through them, bring the whole bank to the client, delivering products to meet their needs.
• Be accountable for the credit, compliance and operational risk across your client portfolio.
• Support clients in developing ESG strategies and supporting their journey to Net Zero.

• Previous commercial banking experience with a proven track record delivering in a fast‑paced, results‑driven environment.
• Validated credit experience and skill at evaluating propositions to make confident and effective commercial recommendations.
• Strong business origination experience with the ability to demonstrate how you are wired into local networks and maintain extensive connections in the professional space.
• Skilled team player as well as a proven self‑starter with a drive and passion to succeed individually and as part of the wider team.
• Strong communication skills with experience in building, creating and maintaining relationships with clients and influential external partners.

We are an equal‑opportunity employer. We welcome applicants from all backgrounds, identities, and cultures. We are disability confident and welcome reasonable adjustments to be made to our recruitment processes. We take pride in building an inclusive workplace.