Client Transfer Analyst

About the Business

Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK’s largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £111.6 billion of client investments (as of March 2024).

Level: 2

Contract:

Permanent
Department:
Operations

Location:

Senator House, London

The Client Transfer Analyst is responsible for the accurate and timely administration of client asset and client money transfers for clients joining and leaving the business. This role sits within Operations and plays a key part in ensuring a seamless transfer experience for clients, while maintaining full adherence to regulatory requirements and internal controls.

• Ensure accurate and timely administration of client asset and money transfers for clients joining and leaving the business.
• Manage the end‑to‑end lifecycle of in-specie transfers, coordinating with internal teams and external providers.
• Liaise with the Cashiers team to facilitate the prompt and accurate movement of client money and work with third parties for secure transfer of assets and tax wrappers.
• Track and follow up on outstanding transfer items, maintain accurate records by updating internal systems, and perform key checks to ensure the accuracy of the firm’s books and records.
• Resolve queries and complete transfers in collaboration with other Operations teams.
• Coordinate and process manual transfers and Straight‑Through Processing (STP) transfers via the Equisoft platform, managing workflows, ensuring data accuracy, monitoring processing queues.
• Support the Manager in delivering an efficient high‑quality service, focusing on client outcomes, operational excellence, and adherence to CASS rules.
• Provide flexibility to support ad‑hoc tasks and wider team support where needed.

• Strong, demonstrable experience in Transfers and Custody operations with a deep understanding of end‑to‑end client asset transfer processes.
• Proven experience using Equisoft, including coordination and processing of both manual and STP transfers, with a clear understanding of system workflows, controls, and exception handling.
• Experience liaising with global custodians, unit trust platforms, and market infrastructure (e.g. CREST) to facilitate transfers and resolve queries.
• Working knowledge of UK regulatory requirements and tax wrappers, including ISA rules.
• Exposure to domestic and overseas asset transfers, including cross‑border considerations and associated operational requirements.
• Familiarity with global custodians such as BNY Mellon and BNP Paribas is advantageous.
• Good working knowledge of Microsoft Office, particularly Excel.
• High level of accuracy and thoroughness in identifying and resolving discrepancies to ensure data integrity (Attention to Detail).
• Effective communication skills, both verbally and in writing, and confident liaison with internal teams and external parties (Communication).
• Strong time‑management skills, prioritising workloads to meet deadlines while adapting to changing business needs (Time Management).
• Teamwork: works collaboratively as part of a team, contributing ideas to improve processes and supporting colleagues to achieve shared objectives.
• Decision making:
  Takes ownership of tasks, demonstrates sound judgement, and resolves issues proactively (Decision Making).
• Corporate focus and behaviour:
  Builds a strong understanding of operational processes and how individual performance contributes to wider business success, showing initiative, integrity, and commitment to company values (Corporate Focus).
• Client focus (internal and external):
  Supports the…