Community Development & Market Strategy - Vice President

Responsibilities

• Own the EMEA market intelligence strategy that informs financial health, education and inclusion programmes across ICB brands and markets.
• Synthesize country-level insights into a coherent regional view, defining market entry and expansion hypotheses that shape investment choices and prioritization.
• Lead cross‑entity collaboration between Chase UK, J.P. Morgan Personal Investing, and Global Philanthropy, ensuring aligned execution plans in particular with product, marketing and operations teams.
• Facilitate cross‑entity governance forums, including agenda‑setting, decision framing, and outcomes management.
• Define and implement a governance framework for community integration and financial health commitments across EMEA markets.
• Own the financial education and wellbeing partnership portfolio strategy across EMEA, defining criteria, activation models, and expected outcomes aligned to financial health priorities.
• Define a measurement framework connecting investment and activity to community impact and financial health outcomes.
• Deliver senior committee‑ready materials with clear recommendations, trade‑offs, and decision requests.
• Create and maintain an EMEA market repository consolidating intelligence, partnerships, governance artifacts, and measurement outputs.

• Extensive experience leading multi‑country market strategies in a regulated financial services environment, including market entry, expansion, or channel footprint decisions across the UK and Europe.
• Proven stakeholder management and influence across multiple business lines and legal entities, with the ability to drive alignment at senior levels.
• Demonstrated experience shaping prioritization and resource allocation through investment recommendations, business cases, and portfolio trade‑offs.
• Strong partnership with control functions including Risk, Compliance, Legal, Finance, and Operations, with the ability to incorporate risk considerations into actionable recommendations.
• Demonstrated ability to produce senior committee‑ready narratives and materials, including structured briefings with clear recommendations, options, and documented decisions.
• Strong analytical capabilities including segmentation, measurement frameworks, and converting insights into execution across multiple markets.
• Demonstrated commitment to inclusion, accessibility, and culturally informed customer experience design.

• Experience partnering with philanthropy or community impact functions to deliver financial health outcomes at scale, including partnership design, activation, and impact measurement.
• Track record of building enterprise knowledge repositories and operating mechanisms used across multiple countries and entities.
• Familiarity with UK and European regulatory environments as they relate to consumer banking expansion and community engagement.

JPMorgan Chase is building a banking experience that serves every community we enter—with intention, inclusion, and measurable impact. This role puts you at the center of how we grow across the UK and Europe, shaping where and how we show up for customers and communities while driving alignment across our businesses.

As a Community & Market Strategy Vice President within International Consumer Bank, you will lead the EMEA market strategy and operating model, driving strategic planning from market intelligence through executive recommendations, governance, and cross‑entity execution, spanning Chase UK and J.P. Morgan Personal Investing. You will translate market and community insights into funded plans, measurable outcomes, and inclusive customer experiences across multiple countries.

This high‑visibility role partners across business lines and control functions to ensure our growth strategy is inclusive, risk‑balanced, and community‑centered.