E-Billing Executive

The E-billing Executive will have the following duties:

• Submission of PDF and Ledes eBill files to 3rd party intermediaries, on behalf of all our global offices network
• Maintain the data held in various 3rd party intermediaries.
• Assist with the loading of all UK, US, EMEA and Asia timekeepers and associated rates in various 3rd party intermediaries.
• Act as a liaison between fee earners, business support teams, Business Finance, IT department, clients, and electronic invoicing intermediaries to help implement new electronic invoicing requests.
• Ensuring that invoices are raised correctly and in a timely basis (within the agreed Service Level Agreement) and are paid promptly by the client
• Understand clients billing and collection processes and ensuring that invoices are produced, submitted and collected in a manner which is appropriate for the Firm and client, which facilitates payment with minimum queries and time delay.
• Drafting & checking draft bills (breakdowns of proposed bills submitted for partner approval)
• Processing and collation of bills including time/disbursement write-offs, time/disbursement transfers/cancellations and reissues
• Assist with the development, enhancement and testing of the firm's billing systems and related tools, including electronic billing formats.
• Assist the Revenue Projects team with the documentation of procedures and working practices.
• Assist with running debtor statements- contacting clients and pursuing payments via email and phone.
• Client liaison- assisting in providing a full-service to an assigned group of clients.
• Arranging and attending client meetings to discuss eBilling requirements / issues / improvements.
• Understand the various electronic invoicing intermediaries and how they work with electronic invoicing requirements/policies.
• Reconciling matters both internally and via 3rd party intermediaries
• Provide 1st line support to the Business Finance Revenue teams, File Opening and Fee Earning community

• Over 3 years experience working within a legal ebilling role
• Advanced knowledge of commonly used 3rd party ebilling intermediaries
• Experience of Aderant Expert is preferred
• Competent IT skills, good working knowledge of Word, Excel and Outlook
• Suggests new ideas or ways of doing things in a confident, constructive and sensitive way
• Ability to analyse and interpret revenue data
• Enjoys working as part of a team in a ever-changing environment
• Enjoys being challenged and contributing with innovative ideas
• Attention to detail with a high level of accuracy
• Deadline focused and able to deliver within tight deadlines
• Ability to cope with conflicting demands and meet deadlines
• Exceptional communication and problem-solving skills are essential
• Promotes a collegiate environment, good team morale and a spirit of co-operation
• Inspire a learning and progressive environment through leading by example
• Ability to establish professional credibility
• Ability to use initiative and be pro-active; with a positive approach to ensuring the demands of the department are met
• Able to work in a challenging environment
• Enjoys working in a fast moving and changing environment