Analyst, Operational Risk

The Analyst supports the development implementation and ongoing enhancement of the Bank's Operational Risk Management Framework. This includes training processes, procedures, reporting and governance arrangements identify, assess, monitor, and report operational risks across the Bank. Working under guidance, the role contributes to day-to-day operational risk management activities including the collection and analysis of risk, control, and incident data, and the preparation of reports for internal stakeholders.

The analyst supports the effective operation of second line of defence activities by providing independent insight into risks managed by the business, including assisting in the review and challenge of risk assessments, control effectiveness, and associated action plans. The role will also support the governance risk and compliance GRC support system including activities such as data preparation, user testing, and user support.

• Contribute to the maintenance and ongoing operation of the Operational Risk Framework, including Information Security risk measures. Liaise with teams across the Bank to support delivery against agreed plans, monitor actions, and support the preparation of timely and accurate reporting for relevant Bank committees, as required.
• Assist the business with the identification, analysis and documentation of processes and controls. Support periodic reviews of business Risk and Control Self-Assessments (RCSAs), collate and analyse results, and support discussion on opportunities to improve the clarity, consistency and quality of risk documentation with the business, escalating themes where appropriate.
• Support the monitoring and analysis of operational risk issues and incidents. Engage with the business and Subject Matter Experts (e.g., Information Security specialists) to understand root causes, assist with reviewing the completeness, accuracy and consistency of incident and issue records. Track the status of incidents, issues and actions, escalating data quality concerns and emerging themes in line with agreed processes.
• Contribute to the delivery of Operational Risk reporting and dashboards. Perform basic analysis of trends and recurring risk drivers to support management review, and support ongoing improvements in data quality, structure and clarity.
• Support the monitoring and analysis of external data sources (e.g., GOLD) to help benchmark the Bank's incident and issue experience against external events. Assist with identifying potential areas of under-reporting, support "could it happen here" analysis, and use insights to inform risk discussions with the business.
• Support the delivery of operational risk training (under guidance) to Business Risk Champions and other key stakeholders, covering risk identification, control design, KRI development, issue and incident management, and effective use of the Operational Risk Management System.
• Support the implementation of the GRC system, including delivering defined tasks such as data mapping, data quality checks, migration support, user testing and go-live activities, with a focus on alignment to the operational risk framework.
• Provide support to the enhancement of Enterprise Risk Frameworks and related guidance, including reviewing templates, updating guidance, and contributing to improvement activities.

• A degree in finance, business, economics, risk management or a related discipline, or equivalent on the job training or practical experience.
• Foundational knowledge of operational risk management frameworks, processes, and tools, with an interest in developing broader non financial risk expertise over time.
• Experience gained through early career roles, placements or internships in a financial services, development finance, or similarly regulated and complex organisational environment, with exposure to risk, control, audit or compliance activities.
• A developing understanding of operational risk processes (e.g. RCSAs, incidents, issues and controls) and how they support effective risk management and governance.
• Ability to analyse information from multiple sources, with good attention to detail and an appreciation of the importance of data quality, consistency and clarity.
• Good written and verbal communication skills, with the ability to contribute to professional documentation and support the preparation of clear reporting materials under guidance.
• Effective interpersonal and relationship-building skills, with the ability to work collaboratively with colleagues across the Bank and engage constructively with first-line stakeholders.
• Ability to quickly understand unfamiliar processes, frameworks and systems, and adapt to new tools and ways of working with appropriate support.
• A collaborative team player who contributes positively to team objectives and wider Risk Management initiatives.
• Demonstrates behaviours that support and promote a positive operational risk culture across the Bank, appropriate to an…