Senior Product Compliance Manager - KYC

Job Description

Our Product Compliance & Risk (“PC&R”) team sits at the centre of Wise’s product development function, supporting our cross‑functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design.

We’re seeking a highly motivated, customer‑centric and proactive individual to join the Wise Global Fin Crime PC&R team, to work across our Product and Compliance teams to take our Global KYC program to the next level for consumers and businesses. This individual will work closely with our Global KYC product team to ensure our controls strike the right balance for our customers and our compliance requirements to onboard customers.

• Focus on new products and features to ensure that scalable and compliant MVPs can be brought quickly to market.
• Remediate issues identified with existing products and features to ensure that they remain compliant and scalable.

• Ownership of PC&R’s support in the design, development and deployment of KYC controls for all of our global customers.
• Identify and drive enhancements that could improve our customer experience, unlock growth, and improve our operational processes.
• Use data to define the effectiveness of controls and support the implementation of an ongoing testing program.
• Work with and support our product teams to implement and prioritise control improvements to strengthen our program while finding ways to create efficiencies.
• As improvements are identified in audits or by third parties, define project plans and facilitate their implementation.
• Perform periodic reviews to ensure our controls remain complaint—reviewing changing regulations and industry guidance.
• Contribute to the mapping and assessment of controls as part of the annual financial crime risk assessment.

• Minimum 7 years experience working within AML, with particular focus on KYC controls and advisory.
• CAMS, ICA or equivalent certification desirable.
• Experience collaborating with product and engineering teams to develop KYC and/or financial crime controls.
• Experience in automation of financial crime controls.
• Strong data analytics skills.
• Clear communication, project coordination, and management skills.
• Wisdom, a world view and talent for thinking outside the box.
• Professionalism and high integrity.
• You understand the importance of providing clear rationales for teams and excel in doing so.
• You anticipate roadblocks, are resilient and not easily disheartened.
• Willingness to challenge teams and themselves on how to best serve our customers, while keeping processes robust and compliant.
• Willingness to travel as required.

For everyone, everywhere. We're people building money without borders— without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.