Head of Treasury Operations, EMEA

The Head of Treasury Operations, EMEA is responsible for leading the regional Treasury Operations function and ensuring the effective, controlled and scalable execution of Treasury operational processes across EMEA. The role requires a senior operations leader with deep experience in cash management, payments, reconciliations, securities settlements, client money controls, Treasury systems administration, regulatory control frameworks and operational risk management within a regulated financial services environment.

The role will own the end-to-end Treasury Operations control environment for EMEA, including oversight of the junior operational responsibilities within the team, and will provide leadership across daily operations, control execution, regulatory deliverables, audit readiness, process improvement, systems change and cross-functional collaboration. The role will partner closely with the broader Treasury teams, Finance, Risk, Compliance, Technology and Operations to support business growth while maintaining strong governance, documentation and operational resilience.

Treasury Operations oversees all aspects of cash management, liquidity operations, payments, securities settlements, reconciliations, bank portal administration, SOX controls, audit support, and operational change delivery across the Treasury function.

• Lead the EMEA Treasury Operations function, ensuring daily activities are executed accurately, on time and in line with policies, procedures, regulatory requirements and agreed control standards.
• Own the regional operating model for Treasury Operations, including team structure, task allocation, escalation routes, capacity planning, documentation standards and operational resilience.
• Establish and enhance the EMEA intraday liquidity operating model, improving visibility, control and transparency over intraday cash usage through formal buffers, thresholds, automated reporting, business-driven forecasting, back testing and clear attribution of liquidity movements.
• Provide oversight of junior team responsibilities across bank portals, Treasury systems access administration, cash and liquidity operations, payments, reconciliations, CASS client money processes, reporting and issue management.
• Administer and oversee user access, entitlements and segregation-of-duties controls across bank portals and Treasury systems, including periodic access reviews, signature list updates, mandate controls and monitoring of system administration changes.
• Support system enhancements, UAT, incident tracking, release management and process documentation, ensuring access matrices, workflows and control evidence remain complete and up to date.
• Maintain the control framework for cash positioning, liquidity reporting and cash placement activities, including policy adherence, approvals, limit checks, FX-related operational controls and interest calculation validation.
• Oversee payment processes and ensure appropriate controls are in place for payment initiation, approval, release, sanctions-related checks in coordination with Compliance, and timely escalation of exceptions.
• Oversee Nostro, broker, exchange, securities and bank reconciliations, ensuring breaks are investigated, escalated and resolved, and that data quality or system discrepancies are addressed with the relevant teams.
• Ensure effective support is provided to Financial Control and Legal Entity Controllers for treasury-related balance sheet substantiation, including data preparation, variance analysis and provision of control evidence.
• Maintain Treasury’s internal control framework, including SOX control execution, evidence retention, internal audit coordination, remediation tracking, incident reporting and close-out of control issues.
• Prepare and review operational reporting packs, control dashboards, KPIs and metrics for management, using these outputs to identify trends, risks and areas requiring management attention.
• Lead operational incident management, including root‑cause analysis, corrective action tracking and communication of lessons learned across the team.
• Contribute to impact assessments for new business proposals…