Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP

J.P. Morgan Asset and Wealth Management – Digital and Data Transformation - Service Engagement, Vice President, Edinburgh About Asset and Wealth Management

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.

J.P. Morgan Asset & Wealth Management is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

J.P. Morgan Private Bank advises the world’s wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time.

Our team of specialists works seamlessly to help our clients achieve their financial goals and aspirations. We’re proud to be named ‘2019 Best Private Bank for Ultra-High-Net-Worth Clients’ by Euromoney:
Egypt, France, Greece, Italy, Lebanon, Qatar, Spain, United Arab Emirates and UK.

As part of the International Private Bank (IPB) Digital & Data Transformation (DDT) organization, the Service Engagement product team is committed to enhancing and developing tools for our client-facing teams. Our aim is to craft a seamless omni-channel digital experience for IPB clients by designing comprehensive end-to-end journeys and supporting tool sets that integrate servicing and client experiences more closely. This is an exciting time to be involved in our business transformation, and you will play a crucial role in driving strategic change, accelerating business growth, and achieving efficiency goals globally.

The Service Engagement team in the UK is seeking a strategic-minded Product Manager to spearhead initiatives within the International Private Bank (IPB). The candidate will collaborate with a global team to develop and implement strategic solutions across all IPB regions, including EMEA, Asia, and LATAM. With a focus on advancing digital communication options for clients, the Product Manager will play a pivotal role in shaping the overall product strategy.

By partnering with bankers, advisors, senior leaders, designers, and technologists, the Product Manager will ensure that priorities are aligned to effectively address the most pressing challenges faced by our internal partners and clients, driving innovation and growth across the organization.

As a Product Manager, you will be responsible for the product vision and strategies to come up with effective solutions to problems that are valuable (our users choose to use them),
viable (the solution works for the business),
usable (the users can figure out how to use them), and feasible (our engineers have the skills and technology to implement them).

You will be required to quickly learn the constraints of our business from Servicing, Trading, Finance, Operations, Legal, Risk, and Compliance, among others, to succeed. The successful Product Manager must also contribute a deep knowledge of our users and the data about how they engage with our products, coupled with tracking of industry trends and the competitive landscape to provide wholesale Product expertise to the business.

You will primarily partner with Technology and Design, but consistent engagement with Regional Business Leadership, Client Advisors, Client Service teams, Operations, Marketing, and Legal/Risk/Compliance stakeholders through the entire product management lifecycle will be necessary to ensure the businesses’ needs and control requirements are met.

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