Credit Controller

Join us Credit Controller to take your career to the next level with a global market leader. Make your mark in finance Talbot is an international insurer and reinsurer operating within the Lloyd’s market through Syndicates 1183 and 2019. We have been part of AIG since 2018 and our ambition is to be AIG’s Centre of Excellence at Lloyd’s. Headquartered in London, Talbot has offices in New York and Singapore and over 300 people working across these three locations.

• Responsible for the collection of premium for Syndicate 1183
• Manage the escalation process to ensure debt collection and query resolution
• Investigate and resolve queries with Brokers to enable the business to maintain an accurate record of the outstanding premium position
• Liaise with the associated underwriting team to ensure their records are updated to reflect any amendments as required
• Responsibility for raising and monitoring query flow in Spectrum between relevant business areas
• Establish professional working relationships and collaboration with internal business partners
• Regularly liaise with external parties including brokers, and underwriters
• Establish good working relationships to ensure targets and objectives are achieved in the payment of premium in a timely manner
• Manage onboarding of new Brokers and Appointed Representatives following Talbot due diligence procedures
• Carry out existing broker monitoring in compliance with Talbot procedures
• Liaise with Underwriters to support end to end onboarding process for new brokers and Appointed Representatives

• Previous experience of working within a Credit Control department
• A good understanding of underwriting and underwriting operations
• Knowledge of Lloyd’s operational processes and systems
• An understanding of operational premium processes
• Proven track record of successful debt collection
• A good understanding of Slips, associated endorsements and closings essential
• Computer literate: MS Office, Excel
• Knowledge of Lloyds market practices essential
• Knowledge of Subscribe (Underwriting system) beneficial

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

FA - Finance

Talbot Underwriting Services Ltd (TS1)

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