ECA Agency Client Service Manager

Location: City of London

Overview:
A globally recognised financial institution is seeking an  ECA Agency Client Service Manager  to join its  Loan Agency Client Services team . This role focuses on delivering  first-class relationship management  to clients involved in  Export Finance transactions , ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.

Key Responsibilities:

Portfolio Management:
Act as  Facility Agent, ECA Agent, and Intercreditor Agent  for a portfolio of syndicated Export Finance loan transactions.
ECA Coordination:
Liaise with  Export Credit Agencies  on policies, insurance, and covered facilities.
Deal Lifecycle Oversight:
Manage the  end-to-end lifecycle  of deals, from mandate to final repayment, including amendments, waivers, and consents.
Stakeholder

Collaboration:

Work with  internal teams, clients, lenders, lawyers, and ECAs  to onboard, execute, and close deals while resolving operational issues.
Client Relationships:
Develop and maintain  strong client relationships  to identify new business opportunities.
Pricing & Repricing:
Focus on  pricing for out-of-scope events  and opportunities to reprice on refinances and amendments.
Requirements:

Experience:

Proven background in a  comparable role , with a strong understanding of the  Syndicated Loan Market and ECA-backed financing .
Technical

Skills:

Ability to  review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations .

Soft Skills:

Client-focused    with a commitment to  excellent customer service .
Strong  communication (written and verbal), time management, and presentation skills .
Ability to  work under pressure, manage priorities, and build relationships  with internal and external stakeholders.
Desirable:
Experience in  Project and Infrastructure Finance  and credit exposure.
Why Apply?

This role offers the opportunity to  manage a complex portfolio independently , work and specialist with  global ECAs , and contribute to high-value transactions in a  collaborative, client-centric environment . The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.

Location:

London
Working Arrangement:  Hybrid (2 days in office, 3 days at home)