Senior Analyst - EMEA Servicer Evaluations

Grade Level (for internal use): 11

The Servicer Evaluations team assigns and maintains rankings for mortgage, loan, and other servicing clients. Our rankings and published analysis reflect our opinion of each servicer's operational strengths, weaknesses, and overall ability to service mortgages, loans, or other assets. The team values collaboration, analytical excellence, and building lasting client relationships while maintaining the highest standards of integrity and transparency.

In this role, you will manage servicer client relationships, prepare committee presentations that reflect each servicer's capabilities compared to peers, write rationales and press releases to publicly announce ranking actions, and maintain systems of record and databases. You will also play a significant part in initiatives that improve operational efficiencies within the business area.

• Engage with clients' executives, line managers, and staff across various functional areas to drive strategic communication and build lasting relationships.
• Collect, analyze, and synthesize client-provided data to propose new rankings or recommend changes to existing rankings, consistent with our analytical approach and industry trends.
• Prepare committee presentations to ensure the accurate and timely release of rankings.
• Publish ranking rationales, full analyses, market commentaries, and industry reports.
• Collaborate with supporting functions — including publishing, operations, communications, and marketing — to ensure the integrity, transparency, and timeliness of rankings.
• Maintain the accuracy of internal systems that support the rankings process and adhere to internal quality measures.

Required Skills and Experience

• An S&P Global employee at this level would typically have 3+ years of relevant experience in residential or commercial loan servicing, mortgage administration operations, arrears and collections, audit, finance, research, accounting, mortgages, or commercial or consumer credit.
• Strong written and verbal communication and presentation skills, with proven ability to influence stakeholders across a global, multicultural environment.
• Analytical and problem-solving skills with the ability to prioritize competing tasks, meet deadlines, and maintain data accuracy.
• Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
• Demonstrated client relationship management skills and the ability to deliver high-quality work consistently.
• Willingness and ability to travel.
• English:
  Required — Fluent (able to conduct meetings, collaborate effectively, and communicate clearly in writing and verbally).
• Preferred or Helpful Experience Advanced Excel skills and experience incorporating AI tools into analysis.
• Experience collaborating with cross-functional teams, including RMBS, CMBS, or other ratings teams, to remain aligned with market and industry trends.
• Education:
  
  Bachelor's degree or equivalent required.
• A master's degree or professional certification (such as CFA) is highly valued.
• We welcome candidates from traditional finance disciplines as well as diverse academic backgrounds that support innovative and critical thinking.

We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Employees are required to work from the office a minimum of two days per week. #LI-EY1

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity…