Credit Controller

Credit Control Analyst

London (3-4 days in the office)

£38,000 - £40,000

A world leading global maritime company is currently looking for an experienced and hands-on Credit Controller to join its finance team in London. This role is well-suited to a self-motivated and resilient individual who is comfortable working without a rigid structure and can adapt quickly to changing priorities; someone who has strong Excel skills and is confident working with data, systems, and stakeholders across the business.

Reporting into the Credit Manager, the successful candidate will play a pivotal role in managing credit control processes across multiple divisions within the business.

Duties include:

• Accurately apply incoming cash receipts to customer accounts on a timely basis.
• Investigate and resolve unapplied or misapplied cash items.
• Support collections activities, including following up on outstanding receivables, especially with internal stakeholders.
• Reconcile customer accounts.
• Compile and maintain Excel-based reports and dashboards.
• Analyse data to identify trends, discrepancies, and opportunities for process improvement.
• Collaborate with internal teams (e.g. global collection teams, global finance teams, operations, brokers) to resolve billing or payment issues.
• Maintain accurate records and documentation in line with internal controls and audit requirements.
• Additional / ad hoc duties as required to meet the needs of the business.

Experience required:

• Strong Excel skills, including VLOOKUPs, pivot tables, data manipulation
• High level of attention to detail and accuracy
• Strong organisational skills and ability to manage multiple priorities
• Excellent English communication skills, both written and verbal
• Basic understanding of accounting principles (e.g. accounts receivable, reconciliations)
• Experience in credit and collections