Compliance Associate

Compliance Associate

Department: Compliance

Employment Type: Permanent - Full Time

Location: London

Reporting To: Anthony Besford-Land

Overview of the role

The Compliance Operations Associate plays a crucial role in maintaining the integrity and efficiency of our financial operations. This position is responsible for a range of activities that ensure compliance with regulatory standards and internal policies, particularly in the areas of account management, payment processing, and risk mitigation. The ideal candidate will have a keen eye for detail, strong problem‑solving skills, and the ability to handle sensitive information with discretion.

Account Closures:

• Manage the process of closing accounts, ensuring compliance with legal and regulatory requirements.
• Collaborate with internal teams to identify and address any issues that may arise during the account closure process.

Payment Returns:

• Handle returned payments efficiently, investigating and resolving issues that lead to payment discrepancies.
• Communicate with clients and financial institutions to facilitate the resolution of returned payments.

Responding to RFIs (Requests for Information):

• Timely and accurately respond to RFIs from regulatory bodies, financial institutions, and internal stakeholders.
• Maintain detailed records of all correspondences and responses.

Adding and Confirming Beneficiaries:

• Conduct due diligence on new beneficiaries, ensuring compliance with anti‑money laundering (AML) and know your customer (KYC) regulations.
• Update and maintain beneficiary information in the system.

Dealing with SWIFT Emails and Recalls:

• Manage communications related to SWIFT transactions, including the handling of recalls and related inquiries.
• Ensure swift and accurate responses to all SWIFT‑related communications.

Risk Assessment and Mitigation:

• Participate in the assessment of operational risks and the development of mitigation strategies.
• Implement and monitor controls to prevent financial fraud and compliance breaches.

Reporting and Documentation:

• Prepare regular reports on compliance activities and incidents.
• Ensure all operations are documented in accordance with internal policies and regulatory standards.

• Experience: Minimum of 2 years in a compliance or operational role within the financial services industry.
• Knowledge of Regulatory Standards: Familiarity with AML, KYC, and other relevant financial regulations.
• Analytical
  
  Skills:
  
  Ability to analyze complex information and identify compliance risks.
• Communication
  
  Skills:
  
  Excellent written and verbal communication skills, with the ability to interact effectively with various stakeholders.
• Attention to Detail: Meticulous attention to detail and accuracy in all aspects of work.
• Problem‑Solving: Strong problem‑solving skills and the ability to handle challenging situations.
• Technology Proficiency: Proficiency in compliance software and MS Office Suite.

We believe great people do their best work when they feel supported, rewarded, and empowered to grow. That’s why we offer a benefits package designed to support your career, wellbeing, finances, and life outside of work.

• • 25 days’ annual leave, plus bank holidays
  • An extra day off for your birthday
  • Holiday loyalty scheme rewarding long-term service
  • Work abroad scheme for added flexibility
• • Competitive pension scheme via salary exchange
  • Annual discretionary bonus scheme (eligible after probation)
  • Financial education, planning & coaching platform
  • Interest‑free Season Ticket Loan for London travel
  • Salary exchange nursery fee scheme
• • Life Insurance
  • Healthcare platform including
    • Cashback on dental, optical & physio
    • Virtual GP access
    • Mental health and stress support helplines
    • Additional wellbeing resources
• • Enhanced…