Finance Shared Services Accounts Receivable Manager

Charlotte Tilbury are on the hunt for a Finance Shared Services Accounts Receivable Manager to join our growing Group Finance team. This role will be in the newly created shared services function and will be an integral part of enhancing capabilities in the finance department by driving best practice across the global finance function. This will include oversight of the receivables function encompassing the management of invoice creation and distribution, timely customer payment application, collection of overdue accounts combined with maintaining positive customer relations.

The Accounts Receivable Manager also prepare regular reports on receivables status, resolve billing disputes, ensure compliance with policies and regulations, and lead the AR team to achieve goals.,

• Invoice Management:
  Overseeing the creation and distribution of invoices and customer statements to customers.
• Collection and Customer Payment Application:
  Ensuring timely collection of payments and following up on overdue accounts including accurate allocation of customer payments to outstanding invoices.
• Customer Relations:
  Maintaining positive relationships with customers to facilitate smooth payment processes including addressing and resolving billing discrepancies and/or disputes.
• Commercial and Supply Chain Relations:
  Resolve customer statement issues with commercial teams, including billing, payments, accruals, returns, and deductions. Efficiently address short shipments, goods return authorisations, and credit notes with the Supply Chain team.
• 3rd Party Insurance Broker Relations:
  Manages & maintains relationships with 3rd party insurance companies and brokers to minimise risk of non-collectable customer accounts ensuring compliance against insurance provisions and accurate declaration of sales.
• Global Process and Controls:
  Works closely with Global OTC Process Owner and Asia and North American counterparts in developing and maintaining Global standard processes for OTC, Credit and Collections. Provides key input into Puig Archer internal control monitoring system including submission of evidence to demonstrate controls are operating as designed.
• Stripe / Pay Pal / Afterpay / Clear Pay:
  Daily review to ensure accuracy and completeness of daily transaction activities.
• Reporting:
  Provide receivables and collections reporting and analysis for Group Cash flow reporting and requirements. Review and approve weekly Collection, Insurance and Credit Limit Risk reports (ADR Report) prepared for each Charlotte Tilbury subsidiary.
• Commercial Finance & Business Operations Meeting (SISO):
  Participate in weekly SISO meetings to provide live feedback on ADR Reports.
• Month-End Close:
  Manage the month-end close ensuring up to the AR sub ledger to General Ledger reconciliation.
• Team Management:
  Leading and training the AR team to achieve departmental goals via periodic performance reviews and objective setting while ensuring balanced workload, clear prioritisation and escalation of risks
• Compliance:
  Ensuring compliance with Charlotte Tilbury policies and relevant regulations.
• Audit Support / Ad hoc:
  Support External/Internal audit; ad hoc projects, as needed.
  University degree preferred. University degree in Finance is desirable
• CICM certification is essential
• Practical experience in managing periodic activities of 3rd party insurance companies and brokers providing coverage for uncollectible customer invoices is essential
• Practical knowledge of Global OTC policies, credit and collections experience is essential
• Shared Services experience is desirable
• Experience in managing global process development, credit, collections, and projects in an MNC environment is desirable
• Experience in the Luxury sector and/or FMCG is desirable
• Deadline oriented…