Senior Housing Benefits Officer

We are currently looking for an experienced Senior Housing Benefits Officer to join a busy Revenues and Benefits service. This Senior Housing Benefits Officer role will focus primarily on Housing Benefit appeals, Tribunal submissions, complex assessments and quality assurance.

• Managing complex Housing Benefit appeals from review through to Tribunal.
• Preparing appeal submissions and supporting Tribunal cases.
• Undertaking complex Housing Benefit and Council Tax Reduction assessments.
• Carrying out quality checks on benefit assessments.
• Providing technical guidance on Housing Benefit legislation.
• Supporting Team Leaders and deputising where required.
• Reviewing legislative and policy changes.
• Assisting with Housing Benefit subsidy work and subsidy maximisation.
• Dealing with enquiries from MPs, elected members and stakeholders.

• Previous experience working as a Senior Housing Benefits Officer or equivalent.
• Extensive knowledge of Housing Benefit and Council Tax Reduction legislation.
• Significant experience managing Housing Benefit appeals and Tribunal submissions.
• Experience assessing complex Housing Benefit claims.
• Experience undertaking quality assurance and checking benefit assessments.
• Knowledge of Housing Benefit subsidy requirements.
• Experience using Northgate, Civica or similar benefits systems.